The data controller responsible for your personal data is Hora Stars Ltd, registered in England and Wales (Company Number: 15719845), 128 City Road, London, EC1V 2NX. Hora Stars Ltd is registered with the Information Commissioner's Office (ICO Registration Number: CSN7111835). All data protection queries may be directed to contact@horastars.com.
We process your personal data on the following lawful bases under UK GDPR Article 6:
By using the HORA Platform, you give your express consent for the collection, use, processing and storage of your personal data. Consent is obtained by:
You have the right to withdraw consent at any time by adjusting your account settings, unsubscribing from promotional emails or contacting us directly.
When registering on the Platform, you provide personal information including name, email address, date and time of birth, place of birth, gender and profile settings. Birth data is used solely for astrological calculation purposes and is not processed as special category data under Article 9 of the UK GDPR.
We may access your location data (such as GPS) solely for time zone or general geographic purposes, such as sending push notifications at local times. Your location data is not shared with third parties for advertising.
When you purchase a Subscription, we may collect partial payment method information, transaction identifiers and purchase confirmation. All payment information is processed by Google Play and the App Store. Hora Stars Ltd does not directly store full payment details.
To improve the user experience, HORA collects usage data including features accessed, pages visited, time spent, frequency of use and interactions with notifications. This data is collected through Firebase Analytics (Google LLC) and Google Analytics.
When visiting the Website or using the App, HORA may automatically collect: IP address and approximate geolocation, browser type and language, operating system and device model, network and ISP information, and system event logs.
When you contact HORA, we collect your name, email address, messages and communication preferences.
Personal data is retained for the time necessary to fulfil the purposes described in this policy, until you delete your account or request deletion. The following specific retention periods apply:
Where you submit a formal erasure request under Article 17 of the UK GDPR, Hora Stars Ltd will respond within one month. Where no legal exception applies, personal data will be deleted promptly upon verification. Erasure requests should be submitted to contact@horastars.com with the subject line "Data Erasure Request".
Used to create and manage your account, provide access to birth chart, transit and compatibility features, personalise your astrological experience, and send service notifications and technical assistance.
Used to process Subscription purchases, verify transactions, manage billing, detect fraud and facilitate dispute resolution or refunds.
Used to understand how users interact with the Platform, improve user experience, identify usage trends, develop new features and resolve technical problems.
Used to guarantee platform security, detect unauthorised access, adapt functionality to device and browser settings, and optimise application performance.
Used to respond to queries and support requests, send updates and news, manage newsletter subscriptions and notify you about policy changes.
We will never sell or share your information with third parties except as described in this policy.
Birth chart information is processed using Kerykeion, an open-source astrological calculation library. Only the data necessary to determine planetary positions is transmitted, used solely for astrological calculation and not retained by any third-party server.
Our current third-party service providers include:
Hora Stars Ltd maintains Data Processing Agreements (DPAs) with all processors handling personal data, in accordance with Article 28 of the UK GDPR.
HORA uses Google Analytics to collect information about user interaction with the Website. You may deactivate Google Analytics at any time through your device settings or Google's opt-out tools. For more information, see Google's Privacy Policy.
Your email address may be shared with Brevo, our email service provider, to send service notifications and marketing communications. You may manage notifications through your account settings and unsubscribe from marketing emails at any time. Transactional communications cannot be opted out of while your account remains active.
In the event of a merger, acquisition or business transfer, your information may be transferred as part of that transaction. Hora Stars Ltd will notify you before your information becomes subject to a different privacy policy.
We may release personal information when required by law, or to protect the rights, property or safety of Hora Stars Ltd, our users or others.
We implement industry-standard security measures including access controls, encryption and secure hosting on Hostinger infrastructure. Access to your personal data is restricted to those with a legitimate need. No method of electronic storage is entirely secure; while we strive to protect your data, we cannot guarantee absolute security.
In the event of a personal data breach, Hora Stars Ltd will notify the ICO within 72 hours as required under UK GDPR Article 33. Where a breach is likely to result in a high risk to your rights, we will also notify you directly. To report a suspected breach, please contact contact@horastars.com with the subject line "Data Breach Report".
HORA may transfer your personal data outside the UK where our third-party service providers operate servers in other jurisdictions. All international transfers comply with applicable data protection regulations, including the implementation of standard contractual clauses approved by the ICO. By using HORA, you consent to such transfers as necessary for the operation of the Platform.
If you are a UK or EEA resident, you have the following rights:
To exercise any of these rights, contact us at contact@horastars.com. We will respond within one month.
California residents have the following rights:
California residents may exercise these rights by contacting contact@horastars.com.
The Platform is not directed at children under 13. We do not knowingly collect personal data from children under 13, and account creation is blocked where the date of birth entered indicates the user is under 13. If we become aware of inadvertent collection from a child under 13, we will delete such data promptly. Users aged 13 to 15 may only use the Platform with parental or guardian consent and supervision.
This Privacy Policy addresses only the use and disclosure of information that Hora Stars Ltd collects from you. If you share information with third parties, their own privacy policies apply. Hora Stars Ltd is not responsible for the privacy or security practices of third-party websites or services linked from our Platform.
We reserve the right to update this Privacy Policy at any time. Where changes are material, we will notify you by email or via a prominent notice on the Platform. Continued use of the Platform following any changes signifies acceptance of the revised policy.
Questions about this Privacy Policy?
Hora Stars Ltd, 128 City Road, London, EC1V 2NX